Relationship Between the Implementation of the Inventory Control System and Operational Efficiency Within Borongan Water District

Abstract

This study examined the relationship between Inventory Control System (ICS) implementation and operational efficiency in Borongan Water District (BWD). Anchored on the principle that effective inventory control contributes to improved operational performance, the study assessed ICS implementation in terms of system accuracy, accessibility, automation level, and user competency, while operational efficiency was evaluated through timeliness of operations, cost-effectiveness, resource utilization, and service delivery. A quantitative-correlational research design was employed, utilizing a structured and validated survey questionnaire administered to employees directly involved in inventory management and operational activities. Purposive sampling was used to select respondents from inventory-related personnel within the organization. Data were analyzed using weighted mean, Pearson’s correlation coefficient (r), and a t-test for significance. Findings revealed that the overall level of ICS implementation was high (mean = 4.28), with system accessibility and system accuracy obtaining the highest ratings, while user competency received the lowest, though still within the high category. Operational efficiency was rated very high (mean = 4.29), with service delivery and resource utilization receiving the highest ratings, while timeliness of operation obtained the lowest score. Correlation analysis revealed a strong positive and statistically significant relationship between ICS implementation and operational efficiency (r = 0.81), leading to the rejection of the null hypothesis. The results indicate that effective inventory control contributes substantially to improved organizational performance, resource utilization, and service delivery. The study concludes that the Inventory Control System serves as a strategic operational tool that enhances organizational efficiency in Borongan Water District. It recommends continuous employee training, workflow optimization, strengthened system support, and greater utilization of inventory data for forecasting, budgeting, and resource allocation. The study supports Sustainable Development Goal (SDG) 6 (Clean Water and Sanitation), SDG 8 (Decent Work and Economic Growth), and SDG 9 (Industry, Innovation and Infrastructure) by promoting efficient resource management, operational productivity, and institutional innovation in water utility services. Its sustainability impact lies in strengthening organizational resilience, improving public service delivery, reducing resource wastage, and supporting the long-term sustainability of water service operations.